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Privacy Policy

PRIVACY POLICY

Effective Date: June 1, 2026

1. Introduction

Welcome to Aqua Boat Covers (“Website”, “Store”, “Brand”), owned and operated by GEM AIR-SEA SYSTEMS US INC (“Company”, “we”, “our”, or “us”).

At Aqua Boat Covers, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, process, store, and safeguard your information when you visit our website, browse our products, make purchases, communicate with us, or otherwise interact with our services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.

2. Information We Collect

We may collect various categories of information depending on how you interact with our website.

A. Personal Information

Personal information may include:

Full name
Email address
Telephone number
Billing address
Shipping address
ZIP/postal code
State and country
Purchase history
Account credentials (if account registration is available)

B. Transaction Information

When you make a purchase, we may collect:

Products purchased
Order details
Transaction amounts
Shipping information
Refund information
Payment status

Please note that payment card information is processed directly by our payment service providers and is not stored on our servers.

C. Device and Technical Information

We may automatically collect:

IP address
Browser type
Device type
Operating system
Internet service provider
Referring URLs
Date and time of visits
Pages viewed
Website interaction data

D. Marketing and Communication Information

We may collect information when you:

Subscribe to newsletters
Request promotions
Contact customer support
Participate in surveys
Submit reviews or testimonials

3. How We Collect Information

We collect information through:

Direct Collection

Information you voluntarily provide when:

Creating an account
Making purchases
Contacting support
Subscribing to marketing communications

Automated Technologies

Information collected through:

Cookies
Web beacons
Pixel tags
Analytics software
Log files

Third-Party Sources

Information may be received from:

Payment processors
Advertising partners
Analytics providers
Fraud prevention services
Shipping and logistics providers

4. How We Use Your Information

We use your information for legitimate business purposes, including:

Order Processing

Process purchases
Confirm orders
Arrange shipping
Deliver products
Process refunds

Customer Service

Respond to inquiries
Resolve disputes
Provide support

Business Operations

Manage website functionality
Maintain security
Prevent fraud
Verify customer identity

Marketing

We may use your information to:

Send promotional emails
Notify you of sales and offers
Inform you about new products
Conduct customer satisfaction surveys

You may unsubscribe from marketing communications at any time.

Legal Compliance

We may use information to:

Comply with applicable laws
Respond to legal requests
Enforce agreements
Protect our rights

5. Legal Basis for Processing

Where applicable, we process personal information based on:

Performance of contractual obligations
Compliance with legal requirements
Legitimate business interests
Customer consent

6. Payment Processing

Aqua Boat Covers utilizes secure third-party payment providers, including Stripe, to process online payments.

Payment information submitted during checkout is transmitted directly to Stripe through encrypted channels.

We do not store:

Credit card numbers
Debit card numbers
CVV codes
Full payment credentials

Payment processing is subject to the privacy and security policies of Stripe and other payment providers.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and improve website performance.

Types of Cookies We Use

Essential Cookies

Required for:

Website functionality
Shopping cart operations
Checkout processing
Security functions

Performance Cookies

Used to:

Measure website traffic
Analyze user behavior
Improve website performance

Functional Cookies

Used to:

Remember user preferences
Improve navigation experience

Marketing Cookies

Used for:

Advertising campaigns
Remarketing efforts
Personalized promotions

8. Google Analytics

We use Google Analytics to better understand how visitors interact with our website.

Google Analytics may collect:

IP addresses
Browser information
Device information
Usage statistics
Website behavior data

This information helps us improve our website, products, and customer experience.

Google may process collected information according to its own privacy practices.

Users can opt out of Google Analytics through browser tools and settings where available.

9. Meta (Facebook) Pixel

We may use Meta Pixel and related advertising technologies.

Meta Pixel helps us:

Measure advertising effectiveness
Understand customer behavior
Deliver targeted advertisements
Improve marketing campaigns

Information collected through Meta Pixel may include:

Website visits
Product views
Purchase events
Device information

Data collected may be shared with Meta Platforms according to Meta’s privacy policies.

10. Email Marketing

If you subscribe to our newsletter or provide your email during purchases, we may send:

Promotions
Special offers
Product announcements
Company updates

You may unsubscribe at any time by:

Clicking the unsubscribe link
Contacting customer support

Opting out of marketing emails does not affect transactional communications such as order confirmations and shipping updates.

11. Sharing of Information

We do not sell personal information.

We may share information with trusted third parties necessary to operate our business.

These may include:

Service Providers

Payment processors
Shipping carriers
Hosting providers
Analytics providers
Customer support platforms

Legal Authorities

When required by law or legal process.

Business Transfers

In the event of:

Merger
Acquisition
Sale of assets
Corporate restructuring

Customer information may be transferred as part of the transaction.

12. Data Retention

We retain information only as long as necessary for:

Business operations
Order fulfillment
Legal compliance
Tax obligations
Dispute resolution

Retention periods may vary depending on the type of information and legal requirements.

13. Data Security

We implement commercially reasonable safeguards designed to protect personal information.

Security measures may include:

SSL encryption
Secure hosting environments
Restricted access controls
Security monitoring systems

However, no transmission method or storage system can be guaranteed 100% secure.

14. Your Privacy Rights

Depending on your jurisdiction, you may have rights relating to your personal information.

These rights may include:

Right to Access

Request information regarding personal data we maintain.

Right to Correction

Request corrections of inaccurate information.

Right to Deletion

Request deletion of personal information, subject to legal obligations.

Right to Restrict Processing

Request limitations on certain uses of personal data.

Right to Data Portability

Request a copy of personal information in a portable format where applicable.

Right to Opt Out

Opt out of marketing communications.

To exercise any rights, contact:

Email: support@aquaboatcovers.com

15. California Privacy Rights (CCPA/CPRA Notice)

If you are a California resident, you may have additional rights under applicable California privacy laws.

These rights may include:

Right to know what personal information is collected
Right to request deletion
Right to correct inaccurate information
Right to limit certain uses of sensitive information
Right to non-discrimination for exercising privacy rights

Aqua Boat Covers does not sell personal information as defined under California law.

California residents may submit privacy requests through:

Email: support@aquaboatcovers.com

Phone: +1 6049 461 063

16. Children’s Privacy

Our website and products are not directed toward individuals under 13 years of age.

We do not knowingly collect personal information from children.

If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to delete such information.

17. International Users

Although our primary operations are located in the United States, information may be processed and stored in jurisdictions where our service providers operate.

By using our website, you consent to such transfers where permitted by applicable law.

18. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for:

Privacy practices
Security measures
Content of third-party websites

Users should review the privacy policies of any third-party websites they visit.

19. Do Not Track Signals

Some web browsers provide “Do Not Track” settings.

Because there is currently no uniform industry standard for responding to such signals, our website may not respond to all Do Not Track requests.

20. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Changes become effective immediately upon posting on our website.

We encourage customers to periodically review this Privacy Policy for updates.

The Effective Date at the top of this document indicates the most recent revision.

21. Contact Information

For questions regarding this Privacy Policy or your personal information, please contact:

Aqua Boat Covers
Owned and Operated by GEM AIR-SEA SYSTEMS US INC

Office Address:
221 1st Ave W., Suite 200
Seattle, Washington 98119
United States

Registered Address:
522 W Riverside Ave Ste N
Spokane, WA 99201-0581
United States

Phone: +1 6049 461 063

Email: support@aquaboatcovers.com

Website: www.aquaboatcovers.com

By using the Aqua Boat Covers website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.